Germany

Nicholas Soames: To ask the Secretary of State for Defence what estimate he has made of the amount payable to the German government on the relinquishment of his Department's estate in Germany.

Andrew Murrison: I refer my right hon. Friend to the answer given by the former Minister of State for the Armed Forces, my right hon. Friend the Member for South Leicestershire (Mr Robathan), on 10 September 2013, Official Report, column 670W.

Children in Care

Graham Stuart: To ask the Secretary of State for Education what steps he is taking to ensure parity between the new support being offered to adopted children and their families and those children who return home from care and their families, in order to address the underlying reasons why such children came into care.

Edward Timpson: The Improving Permanence for looked after children consultation set out a number of proposals that sought to address the issues faced by children returning home to the care of their families.
	Following the consultation, we are reviewing what changes may be needed to the statutory framework to clarify the duties of local authorities with regards to children returning home. In particular, we are committed to working with the sector to explore how we can ensure that the decision to return a child home, regardless of their legal status, is based on an assessment of the child's support needs, the capacity of the family to meet these needs and the on-going support required to ensure the return home is a success.

Children: Internet

Steve Rotheram: To ask the Secretary of State for Education what steps she is taking to prevent young people from being bullied or having upsetting experiences when they are online.

Edward Timpson: The Government believes that internet providers, schools and parents all have a role to play in keeping children and young people safe online.
	All schools must have a behaviour policy which includes measures to prevent all forms of bullying, including cyberbullying. Schools have the flexibility to develop their own measures to prevent and tackle bullying, but are held to account by Ofsted.
	The Government recognises that educating young people about online safety is key to tackling cyberbullying. As part of changes to the new computing programmes of study which will be taught from September 2014, e-safety will be taught at all four key stages. This will empower young people to tackle cyberbullying through responsible, respectful and secure use of technology, as well as ensuring that pupils understand age-appropriate ways of reporting any concerns they may have about what they see or encounter online.
	The new curriculum also offers opportunities to tackle the underlying causes of bullying; for example the new citizenship programme of study sets out a requirement for pupils to be taught about the diverse national, regional, religious and ethnic identities in the United Kingdom and the need for mutual respect and understanding.
	T he Department is providing £4 million of funding over two years from 2013 to four anti-bullying organisations: Beatbullying, the Diana Award, Kidscape and the National Children's Bureau consortium. While this funding has been awarded to specific projects to reduce bullying in general this can, and does, include work to tackle cyberbullying.
	Government Ministers have regular meetings with internet providers, social media platforms and search engines on matters related to internet safety, including cyber-bullying. Ministers from the Department for Education, Home Office and the Department for Culture, Media and Sport also co-chair the UK Council for Child Internet Safety (UKCCIS) which brings together a range of experts across government, law enforcement, industry, academia and charities to consider the best ways to minimise the risk of harm to children when online.
	In July 2013 the Prime Minister announced measures to support parents to install free and easy to use internet filters which can block access to harmful websites. The internet service providers (ISPs) have now rolled out easy to use filtering to all new customers and will confirm that, by the end of 2014, 95% of all homes with an existing internet connection will be required to choose whether to switch on a whole home family friendly internet filter. The filters are constantly being refined and updated by the ISPs to keep families as safe as possible in the fast changing digital world. The ISPs have also announced a new internet safety campaign over 3 years that will reach out to millions of parents on how best to protect their children and make good use of filters.
	They have committed £25 million to the first year of the campaign.

Families: Disadvantaged

Stephen McCabe: To ask the Secretary of State for Education pursuant to the answer of 3 December 2013, Official Report, column 650W, on disadvantaged families, if he will supply further detailed information about the practical support offered by his Department to the Department for Communities and Local Government in relation to the Troubled Families Programme.

Edward Timpson: The Department for Education (DFE) officials are currently working with DCLG on protocols allowing for the linking of national administrative databases to ensure that there is an effective evaluation of the Troubled Families programme.
	The Department for Education agreed to support the programme financially by transferring funding to the value of £105 million over three years.
	Officials from DFE meet regularly with officials from the Department for Communities, and Local Government (DCLG) to discuss progress and development of the Troubled Families programme. A key aim is to ensure that DFE's policies and programmes help to deliver the principle goals and objectives of the Troubled Families programme. This includes DFE programmes on improving attendance and behaviour at schools and those on improving local authorities' children's services.

Electricity Generation

Andrew Stunell: To ask the Secretary of State for Energy and Climate Change 
	(1)  what comparative assessment he has made of the difference in cost and payments of the National Grid Company offer payment prize schedule for electricity generation for standardised times and days and to those of the previous merit order schedule; and if he will make a statement;
	(2)  what steps he has taken to prevent gaming of the payment prize schedule by power station operators; and if he will make a statement.

Michael Fallon: In its role as System Operator, National Grid is responsible for balancing the country's supply and demand of electricity second by second and managing any localised constraints on the transmission network. One of the tools National Grid uses to do this is the Balancing Mechanism, which operates through generators submitting monetary 'offers' to increase or 'bids' to decrease the amount of electricity they produce from a particular plant. Ofgem places commercial incentives on National Grid to ensure it balances the system efficiently and provides value for consumers.
	Ofgem monitors the operation of the wholesale market and the behaviour of its participants, including prices paid through the Balancing Mechanism. In October 2012, the Department implemented the Transmission Constraint Licence Condition (TCLC) in response to Ofgem concerns about the potential for generators to charge unduly high prices to National Grid during periods of transmission constraint. This placed a condition into generators' licences preventing them obtaining an excessive benefit at the expense of consumers during such periods, for example by making dispatch decisions that create or exacerbate constraints, or obtaining an excessive benefit from bids they make to reduce their output. Prior to its implementation, the Department published an Impact Assessment of the TCLC, which is available at:
	https://www.gov.uk/government/consultations/modifying-the-conditions-of-electricity-generation-licences
	Ofgem is responsible for monitoring generators' compliance with the TCLC, and has reported a positive impact in its first year.

Warm Home Discount Scheme

Laurence Robertson: To ask the Secretary of State for Energy and Climate Change what steps he is taking to ensure that people with low household incomes are able to access help with their energy bills when the Warm Home Discount Scheme ends; and if he will make a statement.

Gregory Barker: While the current Warm Home Discount Regulations expire in 2015, the Government has committed to extending the scheme to 2015-16 with an increased spend of £320 million. We plan to consult on the future design of the scheme in spring this year.
	The Warm Home Discount is only one element of the Government's approach to supporting low income households with their energy bills. Other relevant policies include the Energy Company Obligation—which leads to lower bills through improving energy efficiency—cold weather payments and, for all pensioners, winter fuel payments.
	As well as consulting on the future of the Warm Home Discount we will also consult later this year on the future of ECO and on a new fuel poverty strategy. This strategy will set out our long-term proposals for helping people on low incomes with high energy costs.

Environment Agency: West Sussex

Henry Smith: To ask the Secretary of State for Environment, Food and Rural Affairs what capital and revenue spend the Environment Agency has made in (a) Crawley and (b) Horsham parliamentary constituencies from May 2010 up to the latest date for which figures are available.

Dan Rogerson: Information on overall spend by the Environment Agency is not held in a way that can be easily extracted to answer this question. It would be of disproportionate cost to provide the information as requested.
	However, Environment Agency spend on Flood and Coastal Risk Management in Crawley and Horsham can be extracted and figures since May 2010 are shown in the following tables. The Capital expenditure is actual expenditure while the Revenue spend represents the amount allocated.
	
		
			 Crawley 
			 Project Year of spend Amount (£) 
			 Capital   
			 Upper Mole Flood Alleviation Scheme 2010 to present 11,600,000 
			 Burstow Stream Modelling 2012 45,000 
			 Gatwick Gauging Station Power upgrade 2013 15,000 
			 Gatwick Link Gauge solar panels 2013 2,600 
			    
			 Revenue   
			 Maintenance Crawley 2013 168,400 
			 1 Allocated 
		
	
	
		
			 Horsham 
			 Project Year of spend Amount (£) 
			 Capital   
			 Horsham Modelling 2011 50,000 
			 Warnham Mill 2010 to present 257,000 
			    
			 Revenue   
			 Maintenance Horsham 2010 to present 1374,000 
			 1 Allocated 
		
	
	
		
			 Joint constituencies 
			 Project Year of spend Amount (£) 
			 Capital   
			 Flood Warning telemetry 2010 to present 63,200 
			 River gauging maintenance 2010 to present 1,300 
			    
			 Revenue   
			 Nil — —

Fish: Conservation

Jim Cunningham: To ask the Secretary of State for Environment, Food and Rural Affairs what steps his Department takes to publicise to consumers the list of fish species whose stocks are considered to be at risk.

George Eustice: The Sea Fish Industry Authority “Seafish” are responsible for promoting responsible sourcing throughout the supply chain. Seafish produce Responsible Sourcing Guides and the associated Buying Seafood Guide. These guides provide consumers and the seafood industry with information on the sustainability of seafood, including species or stocks at risk.

Water Charges

Graham Brady: To ask the Secretary of State for Environment, Food and Rural Affairs pursuant to the answer of 14 January 2014, Official Report, column 476W, on water charges, if he will take steps to encourage a further reduction in the proportion of households paying for water by rateable value.

Dan Rogerson: Any customer can opt to get a meter fitted free of charge from their company. We want companies to do more to promote metering to those who would benefit, but some struggling customers would see their bills rise. The Government does not take a blanket approach because circumstances are very different in different regions. Instead, particular attention is focused on areas of serious water stress.

Burma

Bob Russell: To ask the Secretary of State for Foreign and Commonwealth Affairs whether Kyaw Hla Aung was raised when a Minister in his Department last met the new Burmese Ambassador to the UK: and if he will make a statement.

Hugo Swire: I last met the Burmese ambassador to the UK on 20 January 2014. I last raised political prisoners with him, when we met on 12 December, as I did in my meeting with Minister for the President's Office, Tin Naing Thein, on 22 November. In my public statement on 31 December I specifically called for the release of Kyaw Hla Aung, along with Dr Tun Aung and others whose status as a political prisoner is disputed. I intend to raise this issue again during my visit to Burma at the end of this month.

Diabetes

Luciana Berger: To ask the Secretary of State for Health how many diabetes health checks have been carried out (a) nationally and (b) regionally in each of the last three years.

Jane Ellison: The National Diabetes Audit (NDA) includes the number of patients diagnosed with diabetes that received eight of the nine care processes as recommended by the National Institute for Health and Care Excellence in primary and secondary care. The nine care processes include HbA1c (blood glucose level), blood pressure, cholesterol, serum creatinine, urine albumin, foot surveillance, body mass index, smoking and eye screening. The number of people with diabetes recorded in primary care as having eye screening is not reported as the data related to eye screening rendered from electronic clinical records was unreliable.
	Participation In the audit is not mandatory.
	Information concerning the number of the eight care processes checks in the NDA for the years 2009-10 to 2011-12, both nationally and at clinical commissioning group level, has been placed in the Library.
	The total of the clinical commissioning groups (CCGs) may not add to the England total due to general practice mapping issues. Participation is not uniform and may fluctuate within CCGs over the different audit years.

Diabetes: Depression

Rehman Chishti: To ask the Secretary of State for Health what assessment his Department has made of the relationship between depression and (a) type I diabetes and (b) type II diabetes.

Jane Ellison: The Government is aware that being diagnosed and living with both type 1 and type 2 diabetes can have a huge impact on an individual's psychological wellbeing, with depression being approximately two times more common in people with diabetes. Nearly one in five people with diabetes have clinical depression.
	“The Diabetes in adults quality standard”, published by the National Institute for Health and Care Excellence, sets out that as part of their care, people with diabetes should be assessed for psychological problems, which should then be managed appropriately.

Keogh Review Committee

Charlotte Leslie: To ask the Secretary of State for Health if he will place in the Library the minutes of all meetings of the Keogh Review committee held between 1 and 6 July 2013.

Daniel Poulter: The Keogh review into trusts which were consistent outliers in mortality data was an independent review commissioned by the Prime Minister from Sir Bruce Keogh NHS medical director. The Department does not have any minutes of Keogh review committee meetings.

NHS Institute for Innovation and Improvement

Charlotte Leslie: To ask the Secretary of State for Health pursuant to the answer of 15 January 2014, Official Report, column 591W, on NHS Institute for Innovation and Improvement, which consultancy firms were employed by the NHS Institute for Innovation and Improvement in 2012-13.

Jane Ellison: The consultancy spend by category for 2012-13 provided in the previous answer of 15 January 2014, Official Report, column 591W, was submitted by the NHS Institute for Innovation and Improvement to the Department as part of its regular procurement spend reporting, which is a requirement for all Departmental arm's length bodies. The names of the consultancy firms used are not provided as part of this reporting and NHS England, which hosts NHS Innovation and Quality, the successor body to the NHS Institute, has advised that they cannot confirm whether the information is still held without incurring disproportionate cost.

Self-harm: Young People

Luciana Berger: To ask the Secretary of State for Health what estimate he has made of the number of children and adolescents who have (a) self-harmed and (b) had suicidal tendencies since 2010.

Norman Lamb: Data is not available on the number of children and adolescents who have self harmed and had suicidal tendencies since 2010.
	The Health and Social Care Information Centre recently published statistics on hospital care for children and young people as a special topic of interest. This data showed that in the 12 months to June 2013 there were 13,400 hospital cases where 15-19 year-old girls received treatment for an external cause of intentional self-harm (accounting for 5% of the total cases for this group). This compares to 4,000 cases among 15 to 19-year-old boys (or 3% of the total cases for this group).
	Source:
	Provisional Monthly Hospital Episode Statistics for Admitted Patient Care, Outpatients and Accident and Emergency Data April 2013 to June 2013.

Children: Internet

Steve Rotheram: To ask the Secretary of State for the Home Department what recent discussions she has had with the Secretary of State for Culture, Media and Sport on the protection of children online.

Damian Green: Home Office Ministers regularly meet Ministers from the Department for Culture, Media and Sport to discuss the protection of children online.
	I along with Victims jointly chair the Executive Board of the UK Council for Child Internet Safety (UKCCIS) with the Under-Secretary of State for Culture, Communications and the Creative Industries, my hon. Friend the Member for Wantage (Mr Vaizey), and the Parliamentary Under-Secretary of State for Children and Families, my hon. Friend the Member for Crewe and Nantwich (Mr Timpson). UKCCIS is a group of over 200 organisations containing representatives from Government, law enforcement, the charity sector, academia and the online industry, who work together to help keep children safe online.
	The UKCCIS Executive Board meets quarterly and last met on 26 November 2013. The next meeting is scheduled for March.
	Myself, Victims and the Secretary of State for Culture, Media and Sport both attended the Prime Minister's internet safety summit on 18 November 2013 This focused on the progress made in tackling illegal images online and announced a range of work that the Government would be undertaking to address this problem.

Work Experience

Seema Malhotra: To ask the hon. Member for Caithness, Sutherland and Easter Ross representing the House of Commons Commission, how many people aged (a) 16 and under and (b) over 16 years old undertook work experience in the House of Commons Service in each of the last three years.

John Thurso: The number of participants on the House Service's work experience scheme were as follows:
	2011: 16 students, fourteen 16 years and under and two 17 and over
	2012: 4 students, all 16 years and under
	2013: 18 students, eleven 16 and under and seven aged 17 and over
	This does not include sandwich students who undertake a placement at the House as part of their university course, or young people engaged on the Speaker's Placement Scheme and the Clerk's Apprentice Scheme.

Children and Young Persons Act 1933

Andrew Smith: To ask the Secretary of State for Justice pursuant to the answer of 29 October 2013, Official Report, column 415W, on Children and Young Persons Act 1933, what consultation or other steps he has taken on legislating to bring social and electronic media explicitly within section 39 of the Children and Young Persons Act 1933.

Jeremy Wright: The Government is currently reviewing the existing law on reporting restrictions in criminal proceedings including how it applies to social (electronic) media, which will also cover cases involving under-18s. In connection with this we have consulted interested parties including the judiciary and representatives of the press. We will publish our conclusions in due course.

Prisons: Civil Disorder

Sadiq Khan: To ask the Secretary of State for Justice on which occasions HM Prison Oakwood has provided tornado-trained staff to other prisons to deal with disturbances since it first opened.

Jeremy Wright: Operation Tornado is terminology used by the National Offender Management Service (NOMS) to describe mutual aid arrangements across the prison estate in England and Wales. These arrangements are in place to assist establishments responding to serious incidents, such as acts of concerted indiscipline by providing specially trained resources above and beyond those already available at an establishment.
	Tornado trained staff from HM Prison Oakwood have been deployed only once by NOMS headquarters since opening and that was on 2 November 2013 to assist HM Prison Rye Hill in the management of an act of concerted indiscipline that required extra resources. The incident was resolved before the tornado team arrived and the unit was stood down.

Probation

Kelvin Hopkins: To ask the Secretary of State for Justice 
	(1)  what steps he has taken to monitor capacity in trusts to manage change and maintain business as usual as part of the Transforming Rehabilitation Probation programme;
	(2)  what steps he has taken to monitor the extent and speed of the structural changes which cannot be achieved as part of the Transforming Rehabilitation Probation programme;
	(3)  what steps he has taken to ensure that the transition work does not become too time consuming as part of the Transforming Rehabilitation Probation programme;
	(4)  what steps he has taken to ensure that the leadership focus is not disproportional on delivering change as part of the Transforming Rehabilitation Probation programme.

Jeremy Wright: We are working closely with trusts to ensure that transition is managed in a way that enables operational staff to continue deliver on the ground in a safe and effective manner. We are committed to giving trusts all the information, resources and support they need to transition successfully to the new system.
	The programme team have established a People Transition Service to support the trusts through this process, created a network of trust transition managers and have recently installed a network of change managers specifically to work with local trusts on ICT issues. The programme has regular contact with trusts about how the plans for moving to the new system are progressing. We will continue to check that the new structures are fit for purpose throughout the implementation process.
	We are rolling the reforms out in a measured, orderly way to ensure public safety is maintained.

Procurement

Christopher Leslie: To ask the Secretary of State for Justice what proportion and value of his Department's contracts have been let (a) under the restricted procedure, (b) by the open procedure, (c) via framework agreements and (d) via a tendering process involving the use of a pre-qualification questionnaire in each of the last three years.

Jeremy Wright: The information you have requested is not held centrally and to gather it would require manually scrutinising the records. Therefore this would incur a disproportionate cost.

Social Security Benefits: Appeals

Bob Russell: To ask the Secretary of State for Justice 
	(1)  how many appeal cases for hearing at tribunals relating to matters within the remit of the Department for Work and Pensions were waiting to be heard as at (a) 31 March, (b) 30 June and (c) 30 September 2013;
	(2)  how many appeal cases for hearing at tribunals relating to matters within the remit of the Department for Work and Pensions have been waiting to be heard for more than (a) three, (b) six, (c) nine and (d) 12 months.

Shailesh Vara: The First-tier Tribunal-Social Security and Child Support (SSCS), administered by HM Courts and Tribunals Service (HMCTS), hears appeals against Department for Work and Pensions' (DWP) decisions on a range of benefits and credits.
	There are always a number of 'live' appeals at various stages of processing. 'Live' appeals include cases which may not require a tribunal hearing, or which may already have had a tribunal hearing which was adjourned, or which requires a re-hearing following a decision at the Upper Tribunal.
	(1) The following table shows the total number of 'live' appeals against DWP decisions at (a) 31 March 2013, (b) 30 June 2013 and (c) 30 September 2013.
	
		
			 'Live' appeals against DWP decisions 
			  Number 
			 31 March 2013 202,397 
			 30 June 2013 228,611 
			 30 September 2013 212,358 
		
	
	(2) HMCTS records the time taken from receipt to final outcome but does not hold details of waiting times for appeals to be heard. This information could therefore be provided only at disproportionate cost by a manual check of individual files. The average waiting time for all benefit types has fallen nationally from 23 weeks in 2011-12 to 18 weeks in 2012-13. This reduction has been sustained at 18 weeks in the period 1 April to 30 September 2013 (the most recent period for which statistics have been published).

Driving: Licensing

Richard Burden: To ask the Secretary of State for Transport what discussions he has had with the Advertising Standards Agency on counteracting misleading advertising claims for driving licence renewals.

Stephen Hammond: The Driver and Vehicle Licensing Agency (DVLA) has not consulted with the Advertising Standards Agency on this issue.
	The Department is aware of several websites not connected to the DVLA or the official Government website that are offering services to customers who are applying for driving licences. The Office of Fair Trading has ruled that websites which charge additional fees and services are not acting illegally.
	The Government led by Cabinet Office Government Digital Service, will continue to investigate reports of organisations which may be actively misleading users about their services or acting illegally, taking swift action when necessary.
	The DVLA has published advice on GOV.UK to remind motorists that GOV.UK is the first stop for motoring services and that other websites may charge additional fees. The DVLA also directs motorists to GOV.UK in all its leaflets, forms and in news stories and its social media channels.

Railways: Employment

Lilian Greenwood: To ask the Secretary of State for Transport how many (a) temporary staff and (b) consultants (i) have worked and (ii) are projected to work on the (A) Thameslink Programme, (B) InterCity Express Programme and (C) a rail franchising programme in each year between 2010 and 2015.

Stephen Hammond: For the years 2010 and 2011 there were five individuals contracted to provide key skills to the Thameslink Programme team within the Department. This number was reduced to two for 2012 and is expected to remain at this level through to the end of 2015.
	Since 2010, there has only been one individual contracted to provide key skills to the Intercity Express Procurement programme. That contract will end in summer 2014. Going forward it is expected that a temporary member of staff will be required later this year.
	Since the re-launch of the franchising programme and following recommendations from the Brown Review, the Department has brought in a range of experienced individuals, with senior level experience in areas such as procurement and commercial negotiation, finance and programme management to strengthen and support the new franchising directorate. In 2013-14 DFT has employed a maximum of 41 interim managers as part of the Rail Franchising team; we have reduced these numbers to the current level of 37. We expect to reduce these to 32 as contracts start to expire in early 2014-15 and will continue this trend as we recruit permanent staff. Details of the number of temporary staff working on franchising prior to the restart of the programme are not available, however, the level was considerably lower than currently, with less than five temporary staff employed at any given time.
	The Department has also contracted external advisors to provide a range of services to Thameslink, IEP and Rail Franchising including: legal, financial, technical, rolling stock, insurance, procurement, business case and cost management advice.
	All teams within DFT keep staffing requirements under review as part of normal corporate planning.

Rescue Services: Belfast

Margaret Ritchie: To ask the Secretary of State for Transport on how many occasions the Coastguard station at Belfast was staffed at a level that was below safe risk in 2013; and what proportion of shifts this represented.

Stephen Hammond: During 2013 Belfast Maritime Rescue Coordination Centre (MRCC) was staffed below risk assessed levels on 414 occasions out of 730 shifts. This represents 56.7% of all shifts in 2013.
	Her Majesty's Coastguard has recruited additional staff at Belfast MRCC during 2013 to address staffing levels; as a result Belfast MRCC is now staffed above complement.
	Where there are specific issues at a MRCC Her Majesty's Coastguard is using the current long established pairing arrangements between MRCCs. This enables each MRCC to be connected to at least one other MRCC which is available to provide mutual support.

Mortgages

David Morris: To ask the Chancellor of the Exchequer what steps the Government is taking to reduce the number of foreclosures.

Sajid Javid: Two of the key factors that drive repossessions are mortgage interest rates and unemployment. Action by this Government to put the public finances on a sustainable footing has supported low and stable interest rates. Since the coalition came into power employment has increased by 1.3 million and unemployment has fallen by 173,000. Such strong labour market figures have helped keep repossessions down. There were 48,900 repossessions in 2009, compared with 33,900 in 2012.
	The Government has also put in place specific measures aimed at reducing the number of repossessions. These include temporary extensions to Support for Mortgage Interest, which helps pensioners and those out of work to meet their mortgage payments, and protection in the courts through the pre-action protocol, which makes it clear that repossession must always be the last resort for lenders.

Children: Maintenance

Sheila Gilmore: To ask the Secretary of State for Work and Pensions what plans he has to publish regular statistics on outcomes achieved by the Child Maintenance Options Service following the introduction of a mandatory conversation with the Service for parents wishing to apply to the 2012 statutory Child Maintenance Service.

Steve Webb: We are continuing to monitor the outcomes for parents who are in contact with child maintenance options through the quarterly child maintenance options survey. This survey includes those who have been through the mandatory gateway. Currently, there are no plans to publish these statistics on a regular basis, but we will consider this as part of our wider publications strategy.

Work Capability Assessment

Roger Godsiff: To ask the Secretary of State for Work and Pensions for what reasons Atos is classified as a data processor rather than a data controller when carrying out work capability assessments.

Michael Penning: As data processors, Atos Healthcare gathers information when carrying out work capability assessments on behalf of DWP.
	DWP is a data controller to process personal information and is registered with the Information Commissioner's office.